Help & Support

Everything you need to get started and manage your reviews.

How it works

Scan or Tap

Customers scan the QR code or tap the NFC plaque.

Rate the Experience

They leave a 1–5 star rating.

Smart Review Routing

Below your threshold → Private feedback
Above your threshold → Public review platform

View Insights

Track ratings and feedback from your dashboard.

Private Feedback

Turn every diner and guest into a brand advocate. Capture feedback before it hits public platforms.

Public Reviews

If a rating meets your threshold, the customer is redirected to Google or other review platforms.

F A Q

Have Questions?
We're Here to Help

Everything you need to know about ReviewMyBusiness. Can’t find the answer you’re looking for? Reach out to our team.

How is my business connected to the plaque?

Once you receive your plaque, simply scan the QR code with your phone. You’ll be guided through a quick setup that links the plaque directly to your Google, TripAdvisor, or Facebook review page. It takes under two minutes.

No! Customers simply scan the QR code or tap using NFC — no app download or account creation needed. It works instantly on any smartphone.

Absolutely. You can route positive reviews to Google, TripAdvisor, Facebook, or any combination. You choose which platforms matter most to your business.

Protect Your Reputation

Negative feedback stays private. Address issues before they become public reviews that damage your brand.

Encourage Positive Reviews

Happy customers are guided straight to
Google, TripAdvisor, and Facebook —
boosting your public ratings.

Capture Feedback Privately

Understand what went wrong without it going public. Respond, improve, and turn critics into loyal customers.

Gain Insights & Control

Track review trends, monitor ratings over time, and use data to continuously
improve customer experience.

Ready to Take Control of Your Reviews?

Join businesses across Ireland who are protecting their reputation and growing with smarter customer feedback.

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